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SAP Application Management Services

What is SAP AMS?

The SAP Application Management Services cover development, implementation, integration, testing, maintenance, technical support (both functional and technical), monitoring, backup, recovery, and help desk services.

SAP Application Management Services (AMS) encompass a range of IT services designed to manage, support, and optimize SAP applications throughout their lifecycle. AMS providers take charge of various tasks, including application monitoring, incident resolution, system upgrades, performance tuning, and overall maintenance. These services are crucial for businesses that rely on SAP solutions to keep their operations running seamlessly.

Unlock the full potential of SAP with our comprehensive range of services designed to optimize every aspect of your SAP implementation. We offer end-to-end solutions, from development and implementation to integration, testing, maintenance, and support – both functional and technical.

Offers Quality Solutions

Why Does Your Organization Need SAP AMS?

Expertise and Focus: SAP AMS providers are equipped with specialized skills and knowledge in SAP solutions. Outsourcing these services allows organizations to rely on experts, allowing their in-house IT teams to concentrate on core business functions.
Cost Efficiency: Maintaining an in-house team for SAP application management can be costly. AMS offers a cost-effective alternative, providing access to skilled resources at a fraction of the expense.
24/7 Support: Many AMS providers offer round-the-clock support, ensuring that critical issues are addressed promptly, reducing downtime, and maintaining business continuity.
Scalability: As businesses grow, their SAP requirements may change. AMS providers can scale their services accordingly, adapting to evolving needs and ensuring seamless operations during periods of expansion.
Access to Latest Technologies: SAP AMS providers stay up-to-date with the latest technological advancements and best practices, enabling organizations to leverage the most innovative solutions.
Risk Mitigation: By entrusting application management to experts, businesses can minimize the risk of errors, security breaches, and data loss, which could have severe repercussions on their operations.

Maximize the potential of SAP for your business with our top-notch Application Management Services. From development to support, we have the expertise to elevate your SAP ecosystem to new heights. Contact us today to explore how we can transform your SAP environment for unparalleled efficiency and success.

SAP AMS Framework Used by R-S Technology

R-S Technology, a leading SAP AMS provider, follows a structured and comprehensive framework to deliver exceptional client services.

Discovery Phase: R-S Technology initiates the process by understanding the client’s existing SAP landscape, business processes, pain points, and unique requirements.
Transition Phase: This phase smoothly transfers SAP application management responsibilities from the client’s internal team to R-S Technology. It includes knowledge transfer and setting up the necessary infrastructure.
Operational Phase: R-S Technology’s dedicated team monitors, manages, and supports the SAP applications as per the SLAs. Regular performance assessments and optimization are conducted during this phase.
Continuous Improvement: R-S Technology believes in continuously improving its services. We analyze the performance data, gather feedback, and implement enhancements to ensure maximum efficiency and value for the client.

SAP Application Maintenance and Support Services by R-S Technology:

Technical Support:

Our Technical services are designed to help your organization use innovative & efficient ways to extend and optimize your ERP, thus helping to generate more value from your application portfolio.

Add-on functionality developments and enhancements
Application Integration
Development services using standard ABAP, HANA, UI5, FIORI, WebDynpro, FPM, Workflow, Adobe Forms, IDOC/ EDI, PI/PO, SCI, BI/BW.
Development services using non-SAP technologies, such as Angular, Node, Postgre, etc., to help extend your core ERP application.
Support for SAP upgrades and migration to S/4 HANA
Data Migration

Functional Support:

Our industry and functional competency teams, with deep SAP specialization, help us give you post-implementation business support for enabling functions and procedures in new business sectors. We also help maximize the utilization of established functions by combining process redesign and user training.

SAP module and sub-module configuration
Rollouts of business units in several places
We address modifications to business processes with cross-module implications.
Yearly and monthly events
User training
Functional assistance with SAP upgrades and S/4 HANA migration.

SAP Basis Administration Services:

To ensure the best and most efficient use of your SAP landscape, we deploy consultants with extensive experience and excellent problem-solving skills. Our Basic support consists of the following:

Evaluate and increase storage as necessary.
Support for users and security management.
Database and operating system migration of ECC and HANA.
Support for SAP S/4HANA migration and additional SAP upgrades
Track and improve transportation management
Support Packaging Application

SAP AMS Support Models by R-S Technology:

On-Premises Support: R-S Technology provides on-site support and assistance for clients who prefer to maintain their SAP applications on their premises.
Remote Support: R-S Technology offers remote support options for greater flexibility and cost-efficiency, allowing clients to access expert services without physical presence.
Hybrid Support: This model combines on-premises and remote support to tailor the AMS services to each client’s unique requirements.

Why Choose R-S Technology for your SAP AMS Services?

Expert Team: Our team consists of experienced SAP professionals with in-depth knowledge of the SAP ecosystem.
Customer-Centric Approach: We listen to your requirements and customize our services to suit your business goals.
Timely Delivery: We understand the importance of timeliness and strive to complete projects within agreed timelines.
Continuous Support: Our commitment to your success extends beyond project completion, providing ongoing support for a seamless SAP experience.

FAQ

What is the process of AMS in SAP?

AMS (Application Management Services) in SAP involves managing, supporting, and optimizing SAP applications throughout their lifecycle, including monitoring, incident resolution, upgrades, and maintenance.

What is the role of SAP AMS?

The role of SAP AMS is to provide expert support and management for SAP applications, ensuring smooth operations, timely issue resolution, and continuous improvements to enhance business efficiency.

What are the support models of AMS?

The support models of AMS include on-premises support, remote support, and hybrid support, allowing organizations to choose the most suitable approach for managing their SAP applications effectively.